When your reputation is on the line, you can’t afford to let negative reviews run the show. Mister French Group partnered with Remy to flip the script—taking charge of their online presence, turning negatives into positives, and making every guest’s voice count.
Find out how Mister French Group, a popular restaurant chain in Sweden, uses Remy to improve their online presence and customer satisfaction. With Remy, they’ve turned negative reviews into positive ones and taken control of their online content. Read on to discover their story.
The Challenge: Losing Control of the Online Narrative
Mister French Group is all about creating standout dining experiences across Sweden. But before Remy, their digital reputation was slipping. Negative reviews went unanswered, and the creative team was left scrambling to update business profiles manually—without a clear process or enough time.
The result? A lack of control over their online narrative, missed chances to win back guests, and a digital presence that didn’t reflect the high standards of their restaurants.
The Turning Point: Discovering Remy
Everything changed with Remy. Now, Mister French Group manages all 12 venues from a single, intuitive dashboard. Remy’s proactive reminders and expert support ensure every review—good or bad—gets a thoughtful, timely response.
This not only transforms negative experiences into positive ones but also shows every guest that their feedback truly matters.
The Solution: Effortless, Centralized Management
With Remy, the team can update business information, respond to reviews, and monitor their online reputation in real time—all without the manual hassle that once slowed them down.
Updates are fast. Collaboration is seamless. Their online presence is consistently on point.
The Impact: More Control, Better Reviews, Stronger Brand
The impact is clear: Google profiles are always up to date, reviews are trending positive, and customer engagement is rising.
Mister French Group has regained control of their brand story—ensuring that what customers see online matches the exceptional experience they deliver in person.
Why Remy? Service, Speed, and Peace of Mind
For Micke Trygg and his team, Remy isn’t just a tool—it’s a partner. A partner that delivers quick service, reliable results, and the peace of mind that comes from knowing their digital reputation is in expert hands.
The Bottom Line: Reviews as a Growth Engine
With Remy, Mister French Group has transformed review management from a pain point into a powerful growth engine. They’re not just keeping up—they’re leading the conversation, building trust, and attracting more diners than ever.
